I was approached by Photowall.com to do a review of one of their products. I take pride in doing honest reviews of products and figured it would be fairly straight forward as all their prints and wallpaper looked high quality. But, let me tell you… my experience with this site and their customer service has been amazing.
Firstly, it took me weeks… WEEKS to decide which print I wanted. The woman who had originally approached me about the review was so patient with me and would politely check in ever other week. I felt so bad that I was taking forever, but I finally decided on the canvas print Beach Path.
I had an issue with typing the wrong address and they followed up with me immediately. The support emails were friendly, polite and very helpful. After I had taken ages to decide on my print, they were still so kind and patient.
The print was delivered to my house within a few days and although I was worried about putting together such a large canvas myself, my man wouldn’t be home for hours – so I gave it a try. I watched Photowall’s how-to-video and to my surprise, I had the canvas done in 20 minutes. I was SO proud of myself!
My plan was to put the canvas in my office at work and I was so excited from putting it together myself that I forgot to measure my stairway. When I tried to bring the canvas downstairs, it wouldn’t fit. Being extremely busy, I put off dealing with it for another week or two. Again, I would get friendly and patient emails from the staff at Photowall wondering how it was going with the canvas.
Although I would not recommend this, I managed to take the canvas partially apart and put it back together at my office. The results of my beautiful print are below. I absolutely LOVE it. I don’t like to gush about things overly, but I will definitely be using Photowall again to add some colour to the basement (man cave).